Casual Rostering Coordinator

**Who are we | Ko wai mātou?**

NZCL is an organisation dedicated to supporting people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions. Our values of respect support and excellence are central to everything we do at NZCL. They shape and drive our behaviour along with our relationships with colleagues, partners, stakeholders and of course the people we support and their whānau.

**Our values | Whakamaua kia tina**

New Zealand Health Group's values**:Kai Whakaute** - We act with Care, Respect and Empathy, **Kai Huhuatanga** - We strive for Excellence and Quality and **Kai Whanaungatanga** - We act in Partnership, are fundamental to everything we do.

**Why us | He aha ai mātou?**

Join us, as we are serious about our purpose of Pae Ora mō Tātau Katoa (Achieving Equitable Wellbeing for Everyone). We do this by delivering high-quality, accessible and culturally safe services across Aotearoa. Jump on board our waka as we journey towards Pae Ora. At NZCL, we're passionate about creating an inclusive workplace that promotes and values diversity, reflecting the communities we serve.
- Flexible work environment
- Mentorship programme
- Career development opportunities
- Online learning platform
- Discounted health insurance

**About the role | He kōrero whakamārama mō tēnei tūranga**

The Rostering Coordinator is responsible for supporting the successful migration and implementation of a new rostering system across NZCL, which is the division of NZ Health Group providing specialised support to individuals with a disability, as well as their whanau. You will coordinate effective and efficient rostering of our Support Workers, ensuring the delivery of safe services to the people we support, taking ownership of the rostering processes to ensure Support Workers are rostered as per their competencies, availability and contracted hours.
- Coordination of Service rosters through efficient scheduling practices
- Provide accurate and timely information to services regarding their rosters
- Effective use of client management systems (CMS) as per policy and procedure
- Ensure staff availability is up to date on the CMS
- Relief cover organised for Support Workers for planned and unplanned leave
- Build and maintain strong relationships with support workers and managers
- Manage sick and annual leave of Support Workers effectively

This is a **casual** role based in our Albany office in Tāmaki Makaurau Auckland, Burnside office Ōtautahi Christchurch or Kirikiriroa Hamilton Hours of work will be working shifts across a Monday - Sunday roster as required

**What You Will Bring | Ngā tohungatanga mō tēnei tūranga**
- Previous experience in scheduling/coordinating rosters using MS Excel or a Client Management System
- Strong organisational skills required to establish priorities and meet deadlines
- Excellent communication skills & listening skills, with the ability to build and sustain effective relationships
- Confident computer skills, including MS Excel
- Demonstrated commitment to the principles and practice of Te Tiriti o Waitangi

**_ Applicants for this position will be a NZ Citizen/Resident or have a valid NZ work visa._**
- Reference #
- 34721
- Posted on
- 04 Jul 2025
- Closes on
- 01 Aug 2025 21:00
- Location(s)
- Auckland branch area, Albany office, Christchurch branch area, Hamilton branch area
- Expertise
- Contact Centre, Service Facilitation
- Job level(s)
- 0 - 1 year of experience, 1 - 3 years of experience, 3 - 5 years of experience
- Work type(s)
- Casual