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Field Clinical Specialist

2 weeks ago

Auckland City, New Zealand Edwards Lifesciences Full time

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. Due to continued growth, we have created a new role for a Field Clinical Specialist THV to join our passionate New Zealand team.

Job Function
You will be responsible for clinical education, providing expertise and clinical insights on the device, procedure, and protocol. The Field Clinical Specialist will be a resource for support, strategy execution and territory growth within the transcatheter heart valve portfolio. Through one-on-one development with individual hospital accounts, you will be tasked with expanding the portfolio footprint, adding value in partnering with focused accounts through implementation and educational support of quality improvement initiatives, clinical outcomes, and engaging with all levels of hospital stakeholders with a primary focus on the implant team and surrounding management.

In this role you will partner with the Territory Managers and use your skills in Cath Lab/cardiac devices to support cases and promote Edwards products.

**Key Responsibilities**:
Provide education on all aspects of our transcatheter heart valves, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.

Develop and continuously improve training curriculum, training materials and training tools.

Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.

Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of clinical research.

Plan and implement growth strategies within focused accounts

Responsible for upselling in key strategic accounts working in conjunction with Business and Territory Managers

Regularly reviews clinical support activities, changes in the market and assigned accounts

Education/Experience

Bachelor's Degree in related field,

3 years of previous related medical device and/or clinical experience

Extensive experience of the cath lab environment or as a scrub nurse for procedures or cardiac sonographer.

**Required Skills**:
Training experience in clinical / technical environment preferred - ideally cath lab.

Proven expertise in MS Office Suite

Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills

Good problem-solving and critical thinking skills

Commercial acumen

Works independently without close supervision

Ability to travel.

In return, you will be rewarded with a competitive salary package and the opportunity to join a fantastic culture that truly puts patients first whilst appreciating that our people are our priority. If you are driven and passionate and want to be a part of leading innovation, we would love to hear from you today.