Case Coordinator

2 weeks ago

Mechanics Bay, New Zealand Aon Corporation Full time

Posting Description:

- Busy & varied role - you will never have a dull day
- Huge opportunity to learn and grow your career with an industry leader
- Auckland CBD

**The Opportunity**
As our new Case Coordinator, you will work hand in hand with two Case Managers to help manage a portfolio of clients. This role sits in our ‘WorkAon’ division, which supports people with complex injuries or wellness issues either return to the work force or create a sense of independence for each unique individual.

Day-to-day you might work on:

- Client interaction - providing updates, taking messages, delivering documents
- Customer service - providing a high level of care to our important customers
- Supporting the wider team as required
- Ad hoc administration.

**About you**
Attitude is everything We don’t mind what experience you come with, as long as you’re willing and able to learn

This is a busy role that would be suited to someone who enjoys being busy, is happy to lend a helping hand where needed, and is comfortable changing priorities and switching between tasks.

We will be looking for:

- Strong written and verbal communication skills
- Sensitivity and empathy
- Call centre or medical background would be ideal
- Proven organizational and administration competency

**Aon Culture & Benefits**
At Aon, we understand the importance of having flexible work practices to allow our colleagues to be their very best. We offer hybrid work solutions which allows our colleagues to work from their place of choice, in conjunction to the local Aon office. Of course, flexibility goes beyond just the place of workand we are all for it. We call this Smart Working

We currently have approximately 1,000 employees in New Zealand. Globally, we have an employee base of 50,000 people, working across 120 countries. This allows us to build the best teams and gather the best thinking from around the world to deliver quality solutions and service locally.

Aon is an equal opportunity employer and we invite you to be part of an organisation that has a diverse workplace, values continuous learning and supports many charities and environmental initiative

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