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Assistant Customer Service Manager
2 weeks ago
**Do you have the attitude, aptitude and aspiration to be a great Manager?...**
We’re looking for a **Assistant Customer Service Manager **to join our **Woolworths Northcote **team
We’re proud of the diversity of our team and the roles they play in running our store - this role is great for anyone who enjoys delighting customers and leading a team.
**About You | Mōu**
**In this role we are looking for our next leader to have**
- Previous supervisory experience in a retail environment
- A customer and team first approach
- Excellent organisation and prioritisation skills
**Have the run of the floor in this busy, customer focused environment supporting our department manager. As an Assistant Customer Service Manager you would expect to be**
- Organising the day to day running of the checkout department including rostering
- Dealing with customer complaints in a professional manner, ensuring we maintain their loyalty
- Adhering to and enforcing legislation around the sale of age restricted goods
- Training and developing team members within the Customer Service Department
- Championing health and safety practices to ensure a safe working environment for our customers, staff and contractors
The hours and days for this Assistant Customer Service Manager position are:
**Sunday to Thursday 0800 - 1730
**Our Benefits | To Tatou Painga**
- Training and on-going career development
- 5-10% team Grocery discount card
- Discounted online shopping delivery
- Discounted health insurance
**Working with Woolworths | Me mahi tahi tatou ki Woolworths**
Our purpose is to make Kiwis lives a little better every day.
We’re friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week.
**Come as you are | Nau mai, whakatau mai**
We’re an equal opportunity employer and are committed to the principle of equal opportunity for all of us.
**If you’re smart and good at what you do, come as you are - Me mahi tahi tatou**
**Endless possibilities with Woolworths Group**
We’re a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’
Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
**Everyone belongs at Woolworths Group**
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
