Hotel Armitage and Conference Centre

7 days ago

Tauranga, New Zealand Primeproperty Group Full time

Are you energetic, driven and passionate about the hospitality industry and customers? Do you enjoy learning and upskilling? If so, our Guest Services Agent may be the perfect role for you to continue in your hospitality career.

Hotel Armitage is known for having a fun-loving team with supportive managers. We prioritise upskilling and training our staff to give you more opportunities within the hotel. We are looking for someone who is open to learning new skills and being a team player.

The Guest Services Agent role focusses on working where the guests need. This means that you will spend most of your time in F&B serving guests in the restaurant / Bar, making coffees and looking after conferences making sure our guest are having a great time. Also you will gradually be trained in Front Office.

You may be working morning and evening. This is a part time role (minimum 20 hours) with hours rostered over 7 days.

The future of hospitality is in having customer centric, multi-skilled teams who can assist in any area of the hotel and we look forward to having you join our team. These roles are about having passion and enthusiasm for your job, as you'll have an opportunity to learn all the different facets required, although some hospo knowledge will be beneficial.

We are looking for someone who:

- Has a passion for food and beverage
- Has a willingness to learn
- Is able to be flexible with their hours
- Is able to follow instructions, policies and processes
- Has excellent customer service skills
- Is a great team player

**Benefits**:

- Access to the Hotel Car Parking
- Providing Staff Meals
- Discounted Prices for our other Prime Properties
We are 1 Big Friendly Family at Hotel Armitage, this means we live the following values:

- Be respectful at all time with all staff members and guests.
- Have a Team spirit and help yours colleagues from any departments.
- Be customer service focussed and practice positive problem solving and win/win approach in all aspect of customer service.
- Be open minded and trustworthy

**Job Types**: Part-time, Permanent

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