Service Technician

5 days ago

Christchurch, New Zealand Diverse Recruit Full time

**Service Technician - Fire Alarm Systems**

**About Us**:
Our client provides top-notch fire protection services, ensuring the safety and security of their clients. We are currently seeking a Fire Alarm Service Technician to join the team. This role focuses on the maintenance, servicing, and callout response for fire alarm systems. While experience in fire alarms is beneficial, it is not essential. Strong computer skills and the ability to learn programming are key to success in this role.

**What’s in it for you**:

- Competitive salary
- Company vehicle for work use
- Tool allowance and tool purchase scheme
- Medical insurance
- Opportunities for professional development and training

**Job Summary**:
The Fire Alarm Service Technician will handle the maintenance and servicing of fire alarm systems, responding to callouts and ensuring that systems are functioning correctly. A strong foundation in computer use and programming will be important, and training will be provided for specific fire alarm system programming.

**Key Responsibilities**:

- Maintenance & Service: Perform routine maintenance and servicing of fire alarm systems to ensure optimal performance and compliance with safety regulations.
- Callouts: Respond to service callouts promptly, diagnosing and resolving issues with fire alarm systems as they arise.
- Computer Skills: Utilise computer systems for diagnostics and to manage fire alarm system configurations. Ability to learn and adapt to new programming tasks related to fire alarm systems.
- Documentation: Keep detailed records of service activities, including repairs performed and system status updates.
- Customer Interaction: Provide excellent customer service by addressing client questions and concerns and offering advice on system usage and maintenance.
- Compliance: Ensure all work meets fire safety regulations.

**Qualifications**:

- Technical Skills: Competency with computers and a strong willingness to learn programming related to fire alarm systems.
- Experience: Previous experience with fire alarm systems is advantageous but not essential. Service technician experience in other fields is acceptable.
- Problem-Solving: Strong problem-solving abilities with a focus on diagnosing and resolving technical issues effectively.
- Communication: Good communication skills for interacting with clients and team members.
- Attention to Detail: High attention to detail in maintenance and documentation tasks.
- Physical Requirements: Ability to handle equipment, work in various environments, and perform tasks that may involve climbing or working in confined spaces.

**How to Apply**:

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