Showroom Team Member

1 day ago

Auckland City, New Zealand Fletcher Building Full time

**General Information**:
**Job Type**

Permanent

**Category**

Customer Service

**Business**

PlaceMakers

**Location**

Auckland

**Job Reference**

40497

**Posted Date**

27-May-2025

**Closing Date**

24-Jun-2025

**Description**:
**About the role**:
As the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of our business. Daily you will be responsible for - Building and maintaining effective relationships with our Trade and Retail customers by offering solutions, product support and technical information.
- Processing sales at our counter, assisting customers with any returns or repairs.
- Monitoring inventory and cycle counts, pulling orders ready for dispatch, and maintaining aisles within the showroom.
- Merchandising and run in-store promotions.

**This is a permanent full-time role, offering 40 hours a week. Working Mondays, Wednesday to Saturdays (with Tuesday and Sunday off). Based out of our Silverdale branch.**

**About you**:
You will play an important role in capturing sales opportunities across the showroom therefore your passion for creating long-lasting customer relationships is an absolute must
- Excellent communication skills and **fluent in both Mandarin and English**:

- Proven experience in customer service, retail sales or hospitality environment
- Strong social skills and ability to build rapport with people from all ages and backgrounds.
- Motivated, self-driven and able to work independently.
- Computer and numeracy knowledge, as well as great attention to detail
- Knowledge of our products or the building industry is desirable

**Our Benefits**:

- Competitive hourly rate & Staff-buying privileges
- genuine development opportunities that come with being part of the wider Fletcher Building Group
- Employment Education Fund
- Health & Wellbeing initiatives including an Employee Assistance Program
- Be part of a diverse and inclusive team

**Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.**
- We are proud of the incredible diversity of people who make up our business As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand._
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