Customer Service Representative- Mico Timaru

4 days ago

Timaru, New Zealand Mico Full time

Our Mico Timaru store is a busy commercial branch, providing trade solutions to a loyal trade customer base, including home builders and the local business sector.
- Mico New Zealand is a leading supplier of plumbing and bathroom products to the trade, retail and commercial sectors, with 70 branches and around 550 employees throughout New Zealand.

**About the role**:

- Reporting to the Branch Manager, you’ll play an integral role within our showroom where you will offer product support and design solutions for our stunning front-of-wall bathroom products. You will be our customers’ first point of contact, so you’ll need to ensure that your customers, who are made up of tradies, businesses and homeowners, are greeted with a cheerful smile and exceptional service.

You will be responsible for maximizing bathroom sales as well as promoting exclusive product offers whilst keeping up to date with the latest plumbing/bathroom trends and inspiring our customers with a winning in-store experience.

While most of your role will be in the Showroom, the nature of working in a small team means you may also be needed to assist filling in here or there on the odd occasion, such as with Counter Sales. You’ll have the chance to learn our products, and this will give you the chance to progress in the branch, the business and the organisation.

This is a permanent, full-time role, working Monday to Friday 8am-5pm, with rostered Saturday morning’s every second week, from 9am-12pm, for paid overtime.

**About you**:
To shine in this role, you’ll bring energy, a bubbly, customer-focused attitude and a strong work ethic to the business and be prepared to muck in and work with the rest of our team. The ability to build rapport and relationships should be your strength and you’ll be IT savvy too. Experience in sales or a retail environment would stand you in good stead for this role, but your attitude and an interest in our industry is what really matters.

**What we can offer you**:
In return, we’ll offer you a great competitive package, excellent opportunities for training and development, and a strong and support team environment. As Mico New Zealand is also part of Fletcher Building, there are great opportunities for career training and development, plus big-company benefits, such as an Employee Education Fund and an exciting and forward-thinking new Parental Leave Policy.

**Please note,** a full pre-employment medical, including a drug test, will be required and you must currently be legally entitled to live and work permanently in New Zealand.
- We are proud of the incredible diversity of people who make up our business As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand._

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