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Senior Fleet Tyre Technicians-all Branches Across New Zealand

2 weeks ago

Auckland City, New Zealand Carter's Tyre Service Full time

**Senior Fleet Tyre Technicians**
**Carters Tyre Service Ltd - All Branches Across New Zealand**

Fulltime-Permanent Role
Minimum of 40 hrs. and Maximum of 55 hrs in a week
Wage $25-$35 an hour
- Great locations
- No two days are the same in this hands-on, customer-facing position
- More than just a job - you will be joining a great team with real career opportunities

About the job**:Carter’s Tyre Service Ltd** is seeking **Senior Fleet Tyre Technicians** to join our Fleet Service team. Applicants may be assigned to work across any of our branches throughout New Zealand, including the following regions**:Auckland, Waikato, Northland, Bay of Plenty, Manawatu/Whanganui, Taranaki, Hawke’s Bay, Wellington, Canterbury, Otago, Southland, and Nelson.**

Your hours will be Monday to Friday, between 7:30am - 5:00pm, with rostered Saturdays 9:00am - 12:00 noon and rostered callouts.

**SPECIFIC DUTIES & RESPONSIBILITIES**

**Customer Service**
- Delivery of high-quality service and specific products to customers.
- Demonstrate product knowledge and show customers how to maximise the benefits.
- Perform tyre inspections and record them through the TMS system (Fleet Service).
- Identifies abnormal wear and potential hazards for heavy machines and equipment.
- Strip and fit tyres as required, following the standard operating procedure.
- Repair punctures according to the company guidelines.
- Repairs and maintains tyres with chemical or vulcanised components.
- Removes and replaces wheels and rims
- Refit tyres and perform inspection checks in accordance with service information requirements.
- Maintain one’s own presentation and positive behaviours towards customers, employees and vendors - be the face of Carter’s Tyre Service.

**Procedures and Process Adherence**
- Compliance with the Service Level Agreement process, including TMS processes.
- Ensure that all work processes are completed accurately, on time, and in full (e.g., job sheets, timesheets, TMS, vehicle audits), meeting operational deadlines.
- Company uniforms must always be worn.
- Vehicle audits and checks must be completed.
- Report any damage or wear and tear to the vehicle and tools as soon as it happens.
- Adhere to rosters, including Saturday and call-out rosters.
- Vehicles must be kept clean - inside and out.

**GENERAL DUTIES & RESPONSIBILITIES**
- Be punctual and work the hours and times specified.
- Prioritise workload to ensure work of the most significant importance to the business is undertaken with

urgency and to a high standard.
- Support and help develop a positive workplace culture.
- Demonstrate excellent interpersonal communication skills.
- Undertake all duties and responsibilities outlined in this Job Description and all other duties as required

by the business.
- Comply with all employment obligations.
- Promptly undertake to complete all reasonable and lawful instructions and directions given.
- Serve the business in good faith, promoting and protecting the business's best interests.
- During work time, and such other times as may be reasonably required, dedicate all effort to the

execution and fulfilment of the duties, responsibilities, obligations and instructions related to
employment.
- Demonstrate through own actions a commitment to Health and Safety at work when undertaking work or

observing others in the workplace.

**SKILLS, EXPERIENCE & EDUCATION**

**Essential**:

- Tyre Industry knowledge - tyre fitting, wheel alignment.
- Level 4 NZQCF relevant qualification or at least 3 years of relevant Tyre industry experience - especially fleet service experience may substitute for the formal qualification.
- A clean and full NZ driver's licence or equivalent.
- Ability to quickly develop effective working relationships with internal and external customers/stakeholders.
- Quick learner of systems.
- Accurate with figures and attention to detail.
- Effective communication skills, both verbal and written
- A friendly and positive outlook with a customer service focus

**Advantageous**but not required**:

- At least a class 2 driver’s licence
- Qualification in Tyre Fitting.
- Experience with a team environment.