Freight Office
6 days ago
**About New Zealand Couriers**
Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in, to be New Zealand’s most experienced courier provider, and to be the flagship brand of Freightways.
We are looking for a new colleague with admin experience and who is driven to provide top customer service at all times.
**About the Role**
Based at our Manukau branch, the Freight Office Assistant is a varied and dynamic role. You’ll be responsible for the timely handling of damaged, repacked and missorted parcels. Using your initiative to resolve customer queries, you’ll work closely with courier drivers and our Operations team to ensure our customers’ freight is delivered to where it needs to be. With people at the heart of our success, you’ll enjoy the diversity of our team and our customers
We can offer permanent hours, Monday-Friday 8am-5pm
**Key duties include**
- Overseeing reception and greeting customers
- Repacking and investigating damaged freight including contacting customers.
- Cash handling and processing ticket sales
- Working alongside operations staff and contractors.
- Competent in data entry and MS Office.
- A good team player with a positive attitude
- Strong organisational and prioritising skills
- Ability to lift up to 25kg - comfortable with repetitive lifting
- Organised and efficient to meet timeframes
**What can we offer?**
- A supportive team dedicated to shared goals
- Career opportunities within the Freightways group of companies You’ll be part of nationwide team making up the successful Freightways Group of companies.
If this sounds like you,
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