Office Manager

4 days ago

Manukau, Auckland, New Zealand 5911 Transport Limited Full time NZ$55,000 - NZ$70,000 per year

About us

We are a busy transport and logistics company specialising in local and regional freight. Our team looks after fleet operations, scheduling, client service and safety compliance. We value practical knowledge of transport operations and welcome people who understand the realities of life on the road.

Role overview

We're seeking an organised, reliable Office Manager to run the day-to-day office functions and support fleet operations. This is a hands-on role that sits at the interface of drivers, dispatch, clients and management. The ideal candidate will combine excellent administration and customer-service skills with a practical understanding of trucking operations.

Employment type: Permanent, full-time (min 30 hours per week)

Key responsibilities

  • Manage daily office operations — phone, email, invoicing, filing and supplier liaison.

  • Coordinate driver schedules and dispatch information in collaboration with operations staff.

  • Maintain vehicle and driver records, including documentation for maintenance, WOF/rego and compliance.

  • Process timesheets, assist with payroll input and support job invoicing and cost tracking.

  • Assist with route planning, delivery confirmations and client communications.

  • Support health & safety processes — inductions, incident reports and checks.

  • Order and manage office and workshop supplies; maintain basic stock records.

  • Provide excellent customer service to clients and external partners.

Relevant strengths include:

  • Clear understanding of driver needs, routes and vehicle requirements.

  • Hands-on experience with paperwork (delivery dockets, logbooks, vehicle checks).

  • Strong time-management and problem-solving under pressure.

  • Credibility with drivers and workshop teams, improving communication and compliance.

Skills & experience

  • Minimum two years' experience in customer service/administration or transport operations or freight vehicle operation.

  • Good computer skills — MS Office, email and ability to learn transport/dispatch software.

  • Strong organisational skills and attention to detail.

  • Good communicator and team player; able to work independently when required.

  • Knowledge of workplace health & safety obligations an advantage.

  • Must have the legal right to work in New Zealand; a valid NZ driver's licence will be an advantage.

What we offer

  • Supportive team environment and on-the-job training.

  • Opportunity to progress into broader operations roles.

  • Competitive pay and standard employment benefits.

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