Store Manager at Subway
1 week ago
Position Objective:
To run the restaurant independently, to plan and coordinate big and small events
To manage and develop a profitability of the restaurant
To lead, develop and motivate a team that delivers exceptional service to encourage and that our store remains the brand of choice
To be solely responsible for the profitability and to ensure staff is taught correct procedures and have a good knowledge of the products and services
To ensure appropriate purchasing and pricing of the goods
To oversee the restaurant
Display to maximize functionality and attractiveness and constantly implement improvements for products and service.
Essentials:
- Relevant business qualification and
- Must have NZ work Experience
- Must have experience in handling customers and resolving customer queries
- Managerial or senior experience preferred
- Must be able to work independently.
- Must be able to work flexible hours.
**Responsibilities**:
Re-evaluating the menu of the regular items, setting product prices and setting purchasing and marketing policies
Set objectives and targets for beverages
Determine staff needs and recruit staff
Performance management for staff
Assess development needs and train and coach staff
Delegate duties and tasks to staff to meet objectives and maximize resources
Set and monitor quality and service standards for staff
Communicate company policy, standards and procedures to staff
Direct and manage staff members to meet standards and objectives
Ensure staff operate within company policies and supervising them at all times
Organize and adjust staff rosters and schedules in accordance with available resources and labor regulations
Oversee the preparation and presentation of beverages to meet set standards
Resolve customer complaints promptly
Monitor cleanliness and hygiene of restaurant area
Promote and practice compliance with fire, health, safety and hygiene standards and regulations
Oversee accurate cash-up procedures and ensure necessary paperwork is complete
Ensure adherence to cash management procedures
Ensure adherence to stock control procedures and stock levels
Monitor and order supplies, maintain stock and determine the product mix
Liaise with suppliers and sales representatives
Confirm that procurement of supplies is on the best possible terms
Make certain all deliveries are checked in correctly and documentation is correct
Providing customers with the best of services and advising them on the best of options and product use
Check stock is correctly rotated and stored to reduce wastage
Oversee the restaurant display to maximize functionality and attractiveness
Monitor and control budget for the beverage unit/Restaurant
Plan and implement cost control measures
Plan and implement systems to maximize sales and revenue
Organize promotional activities and advertise the establishment products and offers
Implement improvements for products and service
Maintain regular communication with staff and management through meetings and discussions
Ensure the Food Safety Program is followed
Comply for HACCP food safety training
Ensure the shop is in compliance with Subway Head Office and council standards.
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