Programmatic Manager

Why Join Hearts & Science NZ
Hearts' ambition is to make a mark in our industry and to leave behind entrenched ways of working. Hearts is about leveraging new technologies and smarter ways of working into new processes that deliver results. It is about a focus on performance and results, results for our clients and results for the Hearts & Science business and all the people that work within it. It is about winning and making a difference. Leaving your mark on the agency and the industry.

We substantially invest in our people and culture to nurture a unique, positive, energetic, and collaborative working environment. We want everyone that chooses Hearts to have a rewarding and enriching career and to enable this we offer a comprehensive training programme. Hearts & Science supports a healthy work-life balance and a fun culture through its many initiatives: Flexible Working, Wellness Program, Employee Assistance Program, Parental Leave and Loyalty Leave to name but a few.

About the role

As the Programmatic Manager, you are responsible for the day-to-day execution of a world-class activation product (programmatic & paid social) with additional exposure to emerging channels & technology platforms. Specifically, this will include fully understanding briefs, building responses and channel strategies that are rational and relevant with the support of the Programmatic Director.

You will be overseeing the day-to-day activation operations (programmatic & paid social) including the setup of campaigns, technical implementation, troubleshooting, quality assurance to deliver best-in-class trading in all platforms, doing data and trend analysis to improve overall performance to ensure the delivery against campaign strategy and account KPIs. You will do this to ensure your clients always receive a high-quality product experience, efficient delivery, and automation of processes.

You will be responsible for managing a high-performing team of Executives and Assistants, you will constantly push for better client results and a leading-edge product across all paid digital media channels. Strong people management skills, an aptitude for technology, a desire to find success for clients, and a passion to succeed in digital marketing are keys to job satisfaction.
This includes multi-tasking, problem-solving, managing multiple timelines, keeping calm under pressure, and working across functions. You will also play a key role to support the success of the agency-client service teams, digital operations, technology, and analytics teams.

Skills & Responsibilities
- 3+ years' relevant work experience within digital activation (Social or Programmatic) within an agency, publisher, trading desk, technology company, or other.
- 1+ years' experience in managing and mentoring junior team members.
- Proven experience working in a digital agency with large enterprise clients is a must. An understanding of how media agencies operate would be an advantage.
- Strong knowledge across key Programmatic & Social activation platforms: Google Ads, DV360, TTD, Amazon, Yahoo, Meta, TikTok, Pinterest, Snapchat, LinkedIn etc.
- Some knowledge of paid search, supply-side platforms, ad verification, tag management, analytics, data management platforms, customer data platforms and clean rooms would be an advantage.
- Proven ability to work in a fast-paced, high-pressure and dynamic environment.
- A passion for working within digital activation and a drive to constantly upskill and learn new technical expertise.
- A passion for working collaboratively with your teammates and the broader agency group not every problem has a one-sided solution
- A ‘can do' attitude and a thirst for knowledge and learning
- Intermediate to Advanced skills using Microsoft Suite (Outlook, PowerPoint, Word & Excel)