Customer Service Engineer-nelson/blenheim

5 days ago

Nelson, New Zealand FUJIFILM Full time

Provide exceptional service to our customers
- Gain experience in busy corporate environments
- Excellent staff benefits

**About FUJIFILM Business Innovation**

FUJIFILM Business Innovation is committed to offering innovation to businesses globally to help maximize their organizational strengths. As a USD$9 billion enterprise with approximately 40,000 employees globally, our portfolio includes R&D, manufacturing, and sales of world-class multifunction printers, production printers, and IT solutions, as well as business process outsourcing services.

**About the role**

We are looking for exceptional Customer Service Engineers to join our team in Blenheim to provide a quality product and service to internal and external customers, with skills from fault finding to performing maintenance on the FUJIFILM Business Innovation range of printers and photocopiers.

Other duties include:

- Installing, maintaining, and modifying FUJIFILM Business Innovation equipment and accessories for our clients
- Responding to allocated calls and resolving customer queries promptly
- Liaising with customers to ensure the service requirements have been met

**Skills & experience**

We are looking for someone who has exceptional mechanical aptitude and problem-solving skills. Along with this, you will also have:

- Current Electrical Practicing License (or ability to obtain one)
- Experience in networking of printers and diagnosing print related problems
- Excellent ability to work autonomously and prioritise workload
- Outstanding communication and commitment to customer satisfaction

**Benefits**
- Company Car provided with personal use allowance
- Superannuation (Only 4% of companies in New Zealand offer Superannuation)
- Southern Cross Health Insurance (fully funded)
- Health & Wellbeing Subsidy to the value of $100 per year
- Extra Birthday annual leave day provided
- Variety every day travelling across our region visiting customers
- Challenging faults to diagnose at times

**Please note that applicants with the right to work in New Zealand will only be considered for this position

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