Programme Director

2 weeks ago

Auckland City, New Zealand RUSH Full time

RUSH is on a mission to design and build technology that enhances human experiences. We solve complex problems at speed and scale in collaboration with bold clients. As part of our expansion, we are seeking an experienced Programme Director to oversee and drive the success of a diverse portfolio of projects, ensuring client satisfaction and successful outcomes.

**About the Role**:
As a Programme Director at RUSH, you will be responsible for ensuring that Delivery Managers meet project goals, deliver on time, and within budget while delighting our clients. You’ll play a critical role in client engagement, managing customer programme teams, and providing expert guidance to ensure successful delivery. This role requires both leadership and a consultancy mindset, enabling you to bridge the gap between technical teams and client business objectives.

**Your key responsibilities include**:

- ** Client Engagement & Communication**: Act as the primary contact for senior stakeholders, ensuring clear communication about program progress, risks, and changes.
- ** Programme Oversight**: Develop and maintain a program management plan that details scope, timelines, budgets, risks, and interdependencies across multiple projects.
- ** Leadership & Collaboration**: Lead cross-functional project teams, driving collaboration to meet client expectations and project goals.
- ** Risk Management**: Identify, assess, and mitigate risks that could affect program success, ensuring any impacts are communicated and managed with the client.
- ** Continuous Improvement**: Provide insights on best practices, continuously improving delivery processes to increase efficiency, and leading initiatives to uplift capability across teams.

**About You**:
We are seeking a strategic leader with extensive experience in programme management within a professional services environment. You should have a background working with large corporate clients or within consulting, where you’ve successfully managed complex projects with multiple stakeholders.

You will ideally bring:

- Strong stakeholder management experience, working closely with clients’ senior leadership teams and managing key delivery partners.
- Proven ability to manage multiple, high-complexity projects or programmes with competing priorities, and drive outcomes in a client-facing role.
- Expertise in portfolio, programme, and project management methodologies, ideally within a consultancy or professional services context.
- A strong understanding of IT infrastructure, systems, and the software development lifecycle (SDLC), with the ability to communicate technical concepts clearly to non-technical stakeholders.
- Risk management experience, including developing strategies to mitigate risks that could affect programme success.
- Exceptional negotiation and conflict resolution skills, with a client-first approach to problem-solving.
- Proficiency with tools such as Jira, Confluence, and MIRO, plus relevant certifications such as PMP, Prince2, or Scrum Master.

**Why Join Us?**:
At RUSH, we value integrity, boldness, and innovation. These values guide our work as we collaborate with clients to push boundaries and deliver meaningful solutions. If you thrive in a client-facing, fast-paced, and dynamic environment, we invite you to join our team and help shape the future of technology.

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