Experience Ambassador

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
You’ll be working on site with our client - one of the largest globally recognised tech brands The Experience Ambassador will be based on reception and assist the Workplace Manager and Guest Experience Lead with operational activities in front of house, and a major part of the role is booking and managing office events and functions.

This a dynamic role and no two days are the same. This is not a typical front of house role, you will be helping out throughout the office, assisting in events and providing a strong front of house service to all staff and clients.

**Here's a snapshot of what will keep you busy**:
**Greeting clients and providing an excellent customer service**: name badges, offering tea & coffee, escorting to meeting room
Assist the Guest Experience Lead with general admin tasks on reception
Build and develop effective client / stakeholder relationships across multiple levels of the organisation
Manage access badges
Stocktake of current stock and ordering new stock
Ensure kitchen is kept tidy and there is enough items
Manage the meeting rooms
Work alongside the Experience Ambassador and PA’s to manage events for the Auckland office, as well as liaising with Wellington Concierge for NZ wide events
Manage hardware assets as they arrive / keep track of the records whilst working alongside IT

This is a perfect role for someone coming from hospitality, retail or any other customer service/administration based role who is comfortable working in a fast paced environment and facing customers. To be successful you will be a strong communicator, self-motivated and able to adapt to rapidly changing situations.
Proactive with a keen eye for detail.
The ability to balance multiple priorities.
Possess a can do attitude with proven ability to build and maintain relationships.
A strategic thinker who is capable of dealing with ambiguity and solve complex problems effectively.

What can you expect from us?
You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.