Solution Consultant

**General information**:

- Location
- Wellington
- Expertise
- Consulting, Governance & Security, Networks, Sales, Technology
- Job Level
- Experienced
- Employment Type
- Permanent full-time
- Close Date
- 18-Jul-2025
- Ref #
- 61518

**Description & Requirements**:
**Spark NZ**
- As New Zealand's largest telecommunications and digital services company, Spark's purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.
- We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.

**About the Role**:
Are you passionate about delivering outcomes that exceed customers' expectations?

We are looking for someone to join our team of expert solution consultants to work as an advocate for our customers and help them realise their investment in ICT.

As part of our Spark Group Sales South teams, you will be a self-starting individual, not afraid to take ownership of a problem, and enjoys working in a collaborative manner. You will work across a wide variety of customer engagements, be an expert in selling and solution development, be prepared to get stuck in, and lead by example.

We need someone to build the trusted advisor relationship with our customers, to earn the right to challenge with respect and to position Spark Group and Spark Group products for a winning proposition.

If you can think on your feet and adapt to new requirements quickly always putting the customer first, this is an exciting opportunity to be part of a high performing solutions consulting team within one of the leaders in the New Zealand market.

**We are looking to someone who will**:

- Use structured sales methodologies and contribute to building sales strategies for customers
- Lead large complex ICT customer engagements
- Effectively coach others within the solution consultant community
- Consult with customers, to discover the critical factors that lead to a successful outcome and customer experience
- Present to customers, and facilitate workshops as required
- Write formal customer response documents, to a high level of competency
- Seek and gain an understanding of a customer's fiscal preferences, cycles and budgets, and challenge these to drive for a win-win outcome
- Work with the wider Spark Business Group product squads and provide feedback to continually evolve products, offers and market insights

**You must have**:

- 5 or more years of experience in presales working in the ICT industry, and experience working with cloud, productivity, networking and /or security services at a high-level
- Strong presentation skills with an aptitude to communicate and influence a variety of buyer personas
- Experience working on business problems and connecting solutions with great attention to detail and enthusiasm
- Demonstrated the ability to learn functional and critical aspects of a constantly evolving product sets
- Excellent communication skills, and the ability to write clear and concise proposals to an exceptional level of quality
- Ability to instil trust and confidence with others and build a trusted advisor status with your customers and peers
- High level of accountability, and the ability to operate independently
- Proven track record of successful sales wins across large and complex customer engagements