Solution Consultant

Spark NZ

As New Zealand's largest telecommunications and digital services company, Spark's purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.

Operating in a dynamic, high-velocity industry, Spark thrives on a fast-paced beat rate where change is constant and agility is essential. Our teams embrace Agile ways of working, enabling us to respond rapidly to evolving customer needs and deliver innovative solutions that keep our clients ahead of the curve.

We are seeking an expert solution consultant who is passionate about advocating for mid-market and corporate customers, helping them realise maximum value from their ICT investments. You'll be part of Spark Group Sales South, collaborating across a wide variety of customer engagements, leading by example, and driving outcomes in a high-pressure, results-oriented environment.

Building trusted advisor relationships is key—earning the right to challenge with respect and positioning Spark and our products as the winning proposition for mid-market and corporate clients. If you thrive on thinking on your feet, adapting quickly, and always putting the customer first, this is your opportunity to join a high-performing solutions consulting team at the forefront of New Zealand's digital transformation.

Key Responsibilities:

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Use structured sales methodologies and contribute to building sales strategies tailored for mid-market and corporate customers

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Lead large, complex ICT engagements, often with demanding timelines and high expectations

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Coach and mentor others within the solution consultant community, sharing insights on navigating the fast-paced corporate landscape

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Consult with customers to uncover critical success factors and deliver exceptional experiences, especially in environments where speed and adaptability are paramount

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Present to customers and facilitate workshops, demonstrating expertise and agility in addressing complex business needs

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Write formal customer response documents to a high level of competency, often under tight deadlines

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Understand and challenge customer fiscal preferences, cycles, and budgets to drive win-win outcomes in the mid-market and corporate space

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Be recognised as a subject matter expert in one or more industry verticals relevant to mid-market and corporate clients

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Collaborate with Spark Business Group product squads, providing feedback to evolve products and offers for the fast-moving corporate market

Requirements:

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5+ years of presales experience in the ICT industry, with a proven track record serving mid-market and corporate customers; expertise in cloud, productivity, networking, and/or security services

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Strong presentation and communication skills, able to influence a variety of buyer personas in high-stakes environments

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Experience solving complex business problems and connecting solutions with attention to detail and enthusiasm

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Demonstrated ability to learn and adapt to evolving product sets and market demands

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Excellent proposal writing skills, delivering clear and concise responses at an exceptional level of quality

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Ability to build trust and confidence with customers and peers, establishing trusted advisor status in fast-paced environments

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High level of accountability and independence, thriving under pressure and tight deadlines

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Proven record of successful sales wins across large and complex customer engagements, especially in the mid-market and corporate sectors

The right candidate will embody Spark's values—We empower, We succeed together, We connect, and We are bold—enabling us to deliver solutions that enrich the lives of New Zealanders and drive success for our mid-market and corporate customers.

WHY CHOOSE US:Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai
At Spark, we are constantly looking for ways to build a more inclusive culture.  Our vision is for diversity and inclusion to be "how things are done at Spark", embedded into our day-to-day activities, standards, and business practices.  We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.Sustainability: Toitū
 Sustainability is a key focus for us.  We are dedicated to supporting Aotearoa New Zealand's recovery and economic transformation.  The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.Benefits: Awhina
 Our people matter and we make sure we look after them. As a valued employee of Spark, we've got our people covered with a range of leading benefits including: 

• Wellbeing
   - Comprehensive medical insurance, life and income protection.  Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.

• Hybrid ways of working
   - for most teams at Spark this means being in the office for 4 days a week, and 1 day being flexible.

• Leave
   - in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave support and study leave.

• Spark Credit
   – we provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.

• Spark Share scheme
   – periodically we offer the opportunity to buy into our share scheme.

• Career development
   – access to an internal marketplace that connects employees with experiential, on the job learning across Spark.

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency or citizenship.