Administrator - Child, Adolescent and Family

2 weeks ago

Christchurch, New Zealand Canterbury District Health Board (Christchurch) Full time

**Mō te tūnga | About the role**

Child, Adolescent and Family Community Services (CAF) Access Team is the outpatient service providing the single point of entry function, emergency psychiatric assessment and therapeutic intervention for children and adolescents 0-17 years (or older if still at school) in their family context.

This is a busy and demanding role, being the initial point of contact for patients arriving at the CAF Access team and ensuring patient management systems are accurately updated and processes carried out in a timely manner.

This role is a permanent, part time position, which requires you to work Thursday and Friday from 8:30 am ' 17:00pm, with a total of 16 hours per week.

In this role, you will be responsible for:

- Administration of the patient management system
- Prioritising competing admin tasks for efficient patient flow
- Processing patient information and records
- Showing respect and maintaining confidentiality of information
- Providing great customer service to patients, staff and whānau
- Transcription (minutes, audio notes)
- Stationary stock management
- Compile reports
- Diary management
- Support the Department in other admin ad hoc tasks

**Ngā pūkenga me ngā wheako | Skills and experience**

Your skills will include:

- Organisation, time management and problem solving skills
- Excellent customer service and telephone manner
- Transcription skills (50 ' 70WPM)
- Computer skills including knowledge of MS Office (Word, Outlook and Excel)
- Ability to work under pressure to meet required deadlines
- Excellent relationship building skills with patients and colleagues
- Maintaining confidentiality and privacy
- Knowledge of medical terminology would be beneficial
- Experience using a Patient Management System (desirable)
- Attention to detail and accuracy

**Mō mātou | About Us**
- 'Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do'_

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Canterbury District Health Board, is driven by our **ā Mātou Uara (Our Value''''s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua **| Benefits of working at CDHB**

When you work at the Canterbury District Health Board, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At the DHB, you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at CDHB, there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Canterbury District Health Board.

**The Future of the Health Industry**

**Nau mai, haere mai, tauti mai

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