Senior Account Manager, 12 Months Contract

Company Description

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Company Name: Nielsen

**Job Description**:

- Our Global Nielsen Media Client Service & Sales team works collaboratively to delivers actionable recommendations that help clients win in the marketplace. Focused on market impact and business growth, we're at the forefront of customer experience as we navigate the complex needs of our industry.

ABOUT THE ROLE

Nielsen New Zealand is looking for a Senior account manager to drive their key agency relationships across our media client portfolio.
- You will be tasked with promoting Nielsen services and product capabilities across their full suite of offerings. This role has a commercial focus, which will include retention of existing clients coupled with seeking out new business opportunities in the local NZ market. Growth sits at the heart of Nielsen’s business, Growth for ourselves,Growth for our agency partners and Growth for our employees.

ROLE RESPONSIBILITIES
- A working understanding of all Nielsen products and solutions with a clear focus on Media
- Analysis and interpretation of data to provide insightful responses to client queries.
- Support the business relationship between Nielsen and a group of nominated clients
- Develop relationships with key decision makers within the client group
- Assisting in the formulation and execution of account plans
- Support the proactive resolution of client issues by engaging and working across other Nielsen support groups as needed
- Identify revenue growth opportunities and support business development effort
- Managing the contract negotiation process with clients to ensure profitable outcomes
- Builds insightful client presentations that reflect the clients needs
- Ability and experience to service and add value to clients directly through onsite/offsite presence
- Supporting clients when using Nielsen products and solutions through training and troubleshooting
- Build and maintain strong long-term relationships with other client representatives and other internal stakeholders to ensure quality and timeframe service levels are met and wherever possible exceeded
- Manages good working relationships with internal product and practice specialist areas

QUALIFICATIONS & SKILLS
- We are looking for an energetic team player to join the Agency team and be the go to person for key agency clients.
- A demonstration of successful account management would be ideal, as would a hunter mentality, alongside strong negotiation, powers of persuasion and presentation skills.
- Highly organized, driven, proactive, collaborative, a team player with passion and creative flair and solid analytical and problem solving abilities.
- An individual who prides themselves on their ability to get this done,
- Experience working with Nielsen audience measurement solutions, marketing technology and/or digital media sales would also be an advantage.

WHY WORK FOR NIELSEN
- At Nielsen, we believe that
**career growth is a partnership**. You ultimately own, fuel and set the journey. Your manager and others within the Nielsen community are here to help support and invest in your continuous growth.

**Nielsen promotes work life balance **offering Flexible (Smart) working, The Day off on your Birthday, A ‘No leave No life’ policy which rewards you bonus annual leave days per year, Volunteering leave, and paid parental leave for both parents.

**Learning & Development**-Nielsen invests in the growth and development of our team offering an education assist program, a global mentoring program, and access to internal training and development resources.
- Wellness: We partner with Spring health (An employee assistance program) offering our team counselling and support for our staff and their family.

**Commitment to diversity and inclusion**: Diversity, equity and inclusion are at the heart of everything we do — from our people to our products. We value diversity of thought, experiences, skills and backgrounds. We're focused on creating a culture of inclusion—where we value, encourage and promote the various thoughts, opinions and insights of our diverse workforce.

ABOUT NIELSEN
- As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth