Loss Prevention Officer

1 day ago

Christchurch, New Zealand Mitre10 Full time

**Mega Mitre10 Brougham St Loss prevention Office Tuesday to Saturday 42.5 per week**

**Loss Prevention/ Store Security**:

- Monitoring the shop floor and external areas for suspicious or potentially fraudulent activities throughout the day.
- Ensure the safety of all personnel at all times
- Reducing shrinkage by promoting profit protection/loss prevention throughout all areas of our store.
- Creating and maintaining a secure work environment for all people within and around our store by detecting and deterring thieves and fraudsters.
- Work alongside managers at their request for review of camera surveillance footage and preparing reports where required.
- Communication of issues and concerns to the leadership team with a great sense of urgency
- Use of appropriate verbal and non
- verbal language befitting our professional standards
- Maintain a constant awareness for shoplifters or people behaving in a suspicious manner.
- Ensure team members’ awareness of suspect customers is regularly maintained through the issuing of regular updates.
- Ensuring customers leaving our Drive Thru exit have had their transactions processed accurately.
- Share and gather intel utilizing the community loss prevention platform.
- Support management in identifying and implementing approved security procedures and processes.
- Identify and collaborate with our store’s network to prevent loss and harm.
- Promoting a culture of Safety and Wellbeing by training and coaching our team to be vigilant in the area of loss prevention and safety.
- Communicate effectively with team members, team leaders, external security providers and managers in regard to security and safety measures.
- Collaborate with law enforcement where applicable in matters of crime reporting
- Willingness to perform any other duties or responsibility that you manager feels are appropriate, given your role and skills
- Commitment to abide by the company Values, Purpose and Vision - to give a damn and treat others the way you wish to be treated

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