Casual Administrator, Community Health Services

**Te whiwhinga mahi | The Opportunity**
The remuneration range for this role is $70,970 - $78,397 and is covered by the collective agreement:
Te Whatu Ora Health New Zealand and PSA National Health Administration Workers Collective Agreement 01 January 2023 - 31 December 2024
- Work location - Gisborne Hospital - Community Health
- Rostered Hours
- Casual Contract

Te Whatu Ora Tairawhiti values the work done by our administration workforce to enable the best patient outcomes through collaborative working across our clinical and non-clinical teams.

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**About the Team / Service / Location**

Community Health Services Administration (CSA) is a collaborative administrative team that supports our Allied Health and District Nursing teams across, inpatient, outpatient, and community settings.

Based in the main campus of Gisborne Hospital, we are the first point of entry for referrals, waitlist management, appointment bookings, consumables coordination, and funding management. We have equity and quality at the forefront of everything we do so we are constantly striving to do better not just for our patients but for ourselves and our organisation.

**About the Role**

We are looking for a casual administrator to join our wider CSA team who will support all functions of our service. Duties could include reception, referral entry, appointment making, filing, ACC claim identification and general administration tasks.

The key responsibilities of this role include referral management, waitlist management, scheduling appointments, ACC contract knowledge, and reception duties.

This is a casual position and the working hours of the department are 8 am to 4.30 pm, Monday to Friday.

Position Description | Administrator

**About You**

Do you have excellent administration, customer service and interpersonal skills with the motivation to excel in all things you do?

Do you thrive in a busy, demanding environment while continuing to find opportunities to grow? This could be the perfect job for you
- The ideal applicant should possess_
- _Minimum of one year experience in a hospital based administration role_
- _Knowledge of ACC health contracts_
- _Knowledge of hospital based systems_
- _Excellent oral and written communication skills_
- _Ability to work within a multi-disciplinary team_
- _Proven organisational skills and attention to detail_
- _Excellent time management skills, including the ability to prioritise appropriately_
- _Ability to work effectively under pressure and meet deadlines_
- _A positive attitude to go the extra mile to assist others_
- _Competency with te ao Māori, tikanga, and te reo Māori_ _**_or a_**_ _**_commitment to_**_ _starting your journey and taking ownership of your learning and growth_

**Working for Health New Zealand**

Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations.

**_ Our commitment to equity, diversity and inclusion_**

**How to Apply