Field Engineer

4 days ago

Dunedin, New Zealand Datacom Full time

Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
Our team
We're one of New Zealand's largest organisations, but unlike others we're extremely agile, we're kiwi owned, and we operate out of a large number of locations. Due to continued growth and new business we have an opportunity for someone to become part of our Field Services team, where you will be supporting both local and national customers.

**About the Role**:
This role is challenging, interesting and integral to the service we provide to our clients. As a Field Engineer you will be supporting a variety of different IT environments, at times on-site with our clients, providing desktop and engineering support. You will be working closely with our clients so outstanding communication and customer service is an essential focus in this role. Your professionalism will be a key strength together with your technical ability.

**What you’ll do**:
**Some of your responsibilities will include**:

- Onsite support across a number of clients (varying locations) - valid NZ driver’s license and your own vehicle are required.
- Building and supporting end-user devices (PCs, laptops, thin clients, printers, mobiles, tablets).
- Diagnosing faults / troubleshooting / problem solving.
- Network support.
- Windows desktop and server support.
- Building productive working relationships across a variety of colleagues, clients, and suppliers.
- Continually innovating in your work environment.

**What you’ll bring**:
To be successful in this role you will ideally have had experience in a similar role, with a wide range of general IT skills. You will demonstrate excellent problem solving and communication skills. You’ll need to be a self-starter, with good organisation skills and attention to detail.
The Nitty Gritty
If you are interested in being considered for this excellent opportunity, please apply
- we are keen to hear from you

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