Desktop Engineer

5 days ago

New Zealand Fire and Emergency New Zealand Full time

Highly engaged, motivated, dynamic and maintain frontline field relationship among ICT team
- Willingness to engage in a range of work and support to ICT Infrastructure
- A workplace culture that promotes wellbeing and hybrid working

Join a new team within Fire and Emergency New Zealand as a Desktop Engineer and utilize your knowledge within a supportive team and make a real difference to the business

**Who are we**:
Fire and Emergency New Zealand is a Crown Entity established on 1 July 2017 under the Fire and Emergency New Zealand Act 2017. The role of our new organisation is to reduce unwanted fires, respond to structural and vegetation fires and other emergencies including motor vehicle crashes, medical emergencies, hazardous substance related incidents, natural disasters and support increased community resilience.

Our vision is to build stronger communities and protect what matters most to the people within them. We are proud to be recognised as New Zealand’s most trusted public sector agency. Our values reflect what our people believe is core to who we are and the organisation we aspire to be:
We Do the Right Thing - Kia Tika

We Serve and Support - Manaakitanga

We Are Better Together - Whanaungatanga

We Strive to Improve - Auahatanga

**About the role**:
The Desktop Engineer is responsible for providing local ICT support and facilitates efficient and effective ICT solutions to local problems within Fire and Emergency NZ standards.

This position delivers the ICT systems support relationship with field users while providing on-the-ground support and assistance.

**What you’ll bring to the role**:

- Proven Microsoft Suite development and support experience
- Understands web structures and familiar with software
- Familiar with Citrix support and administration
- Able to build and support hardware devices from standard off the shelf products
- Understands the LAN/WAN environment and the systems connecting the LAN/WAN environment
- Experience in a complex IT environment.

**What is on Offer**:
If you’re looking for chance to put your diverse skill set to use in an organisation dedicated to helping our communities, then we’ll provide you with a unique opportunity to utilize your knowledge within a supportive team.
- Attractive remuneration package
- Hybrid working from home and office
- Our employee benefits include matched Kiwi Saver employer contributions of up to 6%
- Life and income protection insurance for eligible employees
- A wellness policy that allows for generous sick leave provisions so you can look after yourself.

**How to apply**:

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