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Exceptional Customer Support Associate
3 weeks ago
Job Summary
We are seeking a skilled and enthusiastic Customer Service Team Member to join our Service Desk Team at The Warehouse Group.
Key Tasks:
- Offer outstanding customer service, addressing customer concerns and providing advice.
- Efficiently process transactions, including returns, exchanges, refunds, and transfers.
- Collaborate with the Loss Prevention team to maintain store security and ensure a safe working environment.
- Assist the Checkout area as needed, ensuring smooth transaction processing.
Requirements:
- Previous experience in retail, hospitality, or a customer-facing role.
- Excellent communication skills, a positive attitude, and ability to work well under pressure.
- Ability to undertake heavy lifting, climbing ladders, and being on your feet for long periods.
Why Work For Us:
- Opportunity to work for a reputable and dynamic company.
- Chance to develop your customer service skills and career prospects.
- A supportive and inclusive work environment.
