Collection and Delivery Coordinator

7 days ago


Tauranga, Bay of Plenty, New Zealand Haines Attract For The Salvation Army Part time

About The Salvation Army's Family Stores:
Our nationwide network of over 130 stores sell a range of quality, donated goods and offer a free pick up of donations along with delivery of sold items.
The Bay of Plenty Family Store Group provides a small truck service to support seamless customer service.

The Role: This is a permanent part-time position working 16-24 hours per week on Thursday-Saturday. As a Collection and Delivery Coordinator, you will be responsible for ensuring donated goods are collected or delivered in an efficient, safe and timely way, while providing an excellent customer/donor experience that leads to repeat visits.

Your Key Responsibilities Will Include:

  • Providing excellent customer service to customers and donors
  • Complete collections and deliveries of goods in accordance with a daily schedule
  • Scheduling and planning of efficient routes to optimise processing operations in store
  • Loading, unloading, and stacking goods safely, and appropriately
  • Complete daily vehicle checks, ensuring the vehicle is maintained to a high standard

You Must Be Able To:

  • Relate to people from diverse backgrounds
  • Operate and take care of basic maintenance of a small truck (manual and auto)
  • Work closely with colleagues to achieve desired outcomes and targets
  • Keep to task and re-prioritise as required whilst under pressure

We Offer:

  • An additional week of TSA leave annually
  • Free confidential counselling services to support your wellbeing
  • Subsidised flu vaccinations
  • Discounted Medical Insurance with Southern Cross
  • TSA discount card for discounts with various retailers
  • Opportunities for growth and development


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