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Guest Services Expert

7 days ago

Dunedin, Otago, New Zealand Cpghotels Full time
Job Description
As a Night Auditor at Cpghotels, you will be responsible for assisting late check-in guests, after hour in room dining orders, and other tasks for the night shift. You will ensure an efficient and professional reception experience for guests during night shifts, assist with reception duties, including answering phone calls, perform and assist Night Audit operations, assist with late in room dining order delivery, assist with valet parking operations, and handle guest complaints efficiently & effectively.
Requirements and Skills:
  • The ability to work night shifts, generally from 11pm to 7.30am
  • First Aid Training Certificate is advantageous
  • A positive, reliable, charismatic and can-do attitude
  • Outstanding attention to detail and accuracy
  • Calm, efficient, and excellent problem-solving skills
  • Ability to multi-task
  • Current eligibility to work in New Zealand
  • NZ Full Driving License preferred