Reliability Engineering Leader
7 days ago
At Xero, we're driven to empower businesses with innovative technology solutions. Our Incident and Problem Management team is a key part of our Site Reliability Engineering organization, responsible for building and maintaining robust processes and tooling around incident management.
We're seeking multiple Senior Engineer roles to join our team, requiring experienced SRE professionals with a strong technical background, deep experience in SRE, and a passion for building and delivering robust processes. As expert communicators, you'll lead technical discussions to identify and track actions associated with and identified during incident situations.
In this role, you'll own the incident management process, ensuring it drives enduring reliability across all products and services within Xero. You'll provide expert leadership during critical outages, coordinating multiple teams to ensure streamlined decision-making and quick resolution.
You'll also lead and advocate for the transformation to a world-leading SRE organization, promoting SRE principles within the Engineering Department. Additionally, you'll develop and implement scalable process frameworks and observability strategies to ensure rapid problem diagnosis, response, and service reliability.
To succeed in this role, you'll need previous career experience as a Site Reliability Engineer, hands-on experience troubleshooting AWS hosted services, networking knowledge, and coding experience (preferably Python). Strong communication skills, including the ability to translate technical issues/concepts into agreed actions, are also essential.
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Reliability Engineer Leader
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Reliability Engineering Lead
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Auckland, Auckland, New Zealand Xero Full timeXero's Incident and Problem Management team are responsible for the build, delivery, and ongoing maintenance of robust process and tooling around Incident management. The team is responsible for driving enduring reliability at Xero through robust, consistent, and fast response to high severity incidents.About the TeamThis role requires an experienced SRE...
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