Reliability Engineering Leader

7 days ago


Auckland, Auckland, New Zealand Xero Full time

At Xero, we're driven to empower businesses with innovative technology solutions. Our Incident and Problem Management team is a key part of our Site Reliability Engineering organization, responsible for building and maintaining robust processes and tooling around incident management.

We're seeking multiple Senior Engineer roles to join our team, requiring experienced SRE professionals with a strong technical background, deep experience in SRE, and a passion for building and delivering robust processes. As expert communicators, you'll lead technical discussions to identify and track actions associated with and identified during incident situations.

In this role, you'll own the incident management process, ensuring it drives enduring reliability across all products and services within Xero. You'll provide expert leadership during critical outages, coordinating multiple teams to ensure streamlined decision-making and quick resolution.

You'll also lead and advocate for the transformation to a world-leading SRE organization, promoting SRE principles within the Engineering Department. Additionally, you'll develop and implement scalable process frameworks and observability strategies to ensure rapid problem diagnosis, response, and service reliability.

To succeed in this role, you'll need previous career experience as a Site Reliability Engineer, hands-on experience troubleshooting AWS hosted services, networking knowledge, and coding experience (preferably Python). Strong communication skills, including the ability to translate technical issues/concepts into agreed actions, are also essential.



  • Auckland, Auckland, New Zealand Xero Full time

    About Our CompanyXero is a leading provider of cloud-based accounting software for small businesses. We empower businesses to automate routine tasks, make informed decisions, and connect with their customers and suppliers.The RoleWe are seeking a Reliability Engineer Leader to join our team. As a key member of our engineering organization, you will be...


  • Auckland, Auckland, New Zealand Xero Full time

    About UsXero is a global leader in cloud-based accounting software, serving over 7 million subscribers worldwide. Our mission is to provide businesses with the tools and support they need to succeed, while also creating a positive impact on our communities.We're looking for an experienced Site Reliability Engineer Leader to join our team. As a member of our...


  • Auckland, Auckland, New Zealand Xero Full time

    Our MissionXero is dedicated to empowering small businesses by automating routine tasks, surfacing actionable insights, and connecting them with the right data, advisors, and apps. This mission drives our commitment to delivering a highly stable customer experience through world-class Observability and reliability.About the RoleWe are seeking an experienced...


  • Auckland, Auckland, New Zealand Xero Full time

    Xero's Incident and Problem Management team are responsible for the build, delivery, and ongoing maintenance of robust process and tooling around Incident management. The team is responsible for driving enduring reliability at Xero through robust, consistent, and fast response to high severity incidents.About the TeamThis role requires an experienced SRE...


  • Auckland, Auckland, New Zealand Vitaco Full time

    Reporting to our Engineering Manager, we are looking for a Reliability Engineer to join our dynamic team.This is a newly created opportunity for a professional looking to make a significant impact on our operations, focusing on ensuring the reliability and efficiency of our manufacturing systems and processes.In this role you will be providing engineering...


  • Auckland, Auckland, New Zealand Xero Full time

    **Our Mission**Xero's Product SRE teams are dedicated to driving enduring reliability, world-class observability, and high-performing services. As a technical leader, you will empower cross-functional teams to achieve operational excellence and drive continuous improvement.The role requires a highly technical engineer with a strong engineering background,...


  • Auckland, Auckland, New Zealand Xero Full time

    Our MissionXero is dedicated to helping businesses thrive by automating routine tasks, surfacing actionable insights and connecting them with the right data, advisors, and apps.We believe that a strong focus on reliability is crucial to delivering exceptional customer experiences. Our Incident and Problem Management team, part of the Site Reliability...


  • Auckland, Auckland, New Zealand Xero Full time

    About the JobWe are looking for a skilled Site Reliability Engineer to join our Incident and Problem Management team. As a Technical Duty Officer, you will be responsible for owning the incident management process and ensuring it drives enduring reliability across all products and services within Xero.Key ResponsibilitiesEnsuring that the incident management...


  • Auckland, Auckland, New Zealand ASB Bank Full time

    Site Reliability Engineering Chapter Lead - Software ConsultantWe are seeking an experienced Site Reliability Engineer to lead our Site Reliability Engineering chapter. As a key member of our team, you will be responsible for driving innovation, championing fresh thinking, and providing advanced technical expertise to our SAP Basis squad.This is an exciting...


  • Auckland, Auckland, New Zealand Everbridge Full time

    About UsEverbridge is a leading provider of critical event management technology, empowering enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events.Job OverviewWe are seeking a highly skilled Data Reliability Engineer to join our Platform Engineering team. As a key member of our team, you will...


  • Auckland, Auckland, New Zealand Humm group Full time

    Site Reliability Engineer page is loadedSite Reliability EngineerApply locations: Sydney, New South Wales; Auckland, New ZealandTime type: Full timePosted on: Posted 5 Days AgoTime left to apply: End Date: March 31, 2025 (7 days left to apply)Job requisition id: JR10000093We Dream. We Design. We Deliver.Join hummgroup, one of Australasia's most successful...


  • Auckland, Auckland, New Zealand Devopshunt Full time

    About the JobWe're seeking an experienced Senior Site Reliability Engineer to join our team at Datacom. As a key member of our infrastructure team, you'll be responsible for designing, implementing, and maintaining a robust infrastructure that meets the needs of our customers.With a focus on reliability, automation, and incident management, you'll work...


  • Auckland, Auckland, New Zealand Xero Full time

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.At Xero, we're...


  • Auckland, Auckland, New Zealand Xero Full time

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.About the...


  • Auckland, Auckland, New Zealand Xero Full time

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.Xero is a...


  • Auckland, Auckland, New Zealand Xero Full time

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.In Site...


  • Auckland, Auckland, New Zealand Jacobs Engineering Group Inc. Full time

    Jacobs Engineering Group Inc. is seeking a Principal Protection Engineer to join our Substations Transmission & Distribution (T&D) team. As a key member of our team, you will play a critical role in delivering consultancy engineering services for High Voltage T&D utilities.About the Team:We are a highly regarded team with a strong reputation for delivering...


  • Auckland, Auckland, New Zealand Xero Full time

    Company OverviewXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. We support our people to do the best work of their lives so they can help small businesses succeed through better tools, information and connections.The Xero Chaos Engineering Team is responsible for driving...


  • Auckland, Auckland, New Zealand Xero Full time

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.About the...


  • Auckland, Auckland, New Zealand Xero Full time

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.At Xero, we're...