Site Reliability Engineering Lead

5 days ago


Auckland, Auckland, New Zealand Xero Full time

**Our Mission**

Xero's Product SRE teams are dedicated to driving enduring reliability, world-class observability, and high-performing services. As a technical leader, you will empower cross-functional teams to achieve operational excellence and drive continuous improvement.

The role requires a highly technical engineer with a strong engineering background, deep experience in SRE, and a passion for enabling high-performing teams. You will contribute to the company's Product SRE strategy and contribute to the ongoing transformation of the Xero SRE culture.

As an expert communicator, you'll manage change and ensure the value of robust systems is communicated clearly across the business. This role will become an acknowledged authority on reliability, observability, operability, and performance of the product assigned through continued delivery of high-quality solutions.

  • Provide technical leadership to ensure completion of day-to-day deliverables of a dedicated product SRE team.
  • Build long-term relationships with product engineering teams to ensure everyone can deliver on system reliability with a theme of continuous improvement.
  • Champion observability best practices, ensuring implementation across products to ensure fast detection of impactful events.
  • Build a culture of continuous improvement to ensure product reliability is continuously improving and impact of issues are reduced.

This role requires a proven track record in technical leadership roles, with the ability to inspire and empower cross-functional teams. The ideal candidate has a strong engineering background, deep experience in SRE, and a passion for enabling high-performing teams.



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