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Restaurant Operations Manager

1 week ago

Auckland, Auckland, New Zealand Good George Brewing Co Full time

Company Overview
We're a reputable brewery and hospitality group with a strong reputation for quality craft beer and award-winning spirits. Our company is passionate about providing an exceptional customer experience, fostering a positive team culture, and making a positive impact in our community.

Job Description
We're seeking a skilled and experienced Retail Food Service Manager to lead our restaurant team at Good George North Wharf. As a key member of our management team, you'll be responsible for ensuring excellent service delivery, maintaining high standards of food quality and safety, and driving sales growth through effective inventory management and promotions.

Key Responsibilities
* Lead and manage the restaurant team to deliver exceptional customer experiences and achieve business objectives* Maintain high standards of food quality, presentation, and safety* Develop and implement effective inventory management strategies to minimize waste and optimize stock levels* Collaborate with the head chef and kitchen staff to design menus and improve food offerings* Analyze sales data and develop targeted promotions to drive revenue growth* Conduct regular performance reviews and provide coaching and training to team members* Ensure compliance with health and safety regulations and maintain a clean and safe working environment* Foster a positive team culture and promote a culture of excellence and continuous improvement

Requirements
* 2+ years of experience in a retail food service or hospitality management role* Proven track record of success in leading teams and driving business growth* Excellent leadership, communication, and problem-solving skills* Ability to work flexible hours, including evenings, weekends, and public holidays* Strong knowledge of food safety and hygiene practices* Certification in General Managers Certificate and LCQ (or willingness to obtain)* High school diploma or equivalent required; degree in hospitality or related field preferred