Online Programme Coordinator

2 weeks ago

Auckland, Auckland, New Zealand Yoobee Full time

About Us
At Youobee Colleges, we believe in delivering exceptional learning experiences that inspire students to achieve their full potential. Our team of dedicated professionals works collaboratively to create engaging and interactive online programmes that cater to diverse student needs.

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Job Description
The successful candidate will be responsible for providing high-level administrative support to the Online Team Leader and Campus Manager. This role requires excellent organisational and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:

  1. Provide administrative support to ensure smooth daily operations, academic compliance, and student satisfaction.
  2. Manage and maintain accurate student records, ensuring compliance with NZQA regulations and internal academic standards.
  3. Support student communications, including timely responses to queries regarding platform access, assessment submissions, and key academic dates.
  4. Coordinate administrative tasks relating to online programmes, ensuring documentation, forms, and processes are consistently updated and aligned with both internal procedures and external regulatory requirements.

Requirements:

  • Knowledge of the Microsoft Office suite – particularly MS Excel, Word, and PowerPoint.
  • High degree of interpersonal ability.
  • Strong verbal and written communication skills.
  • Ability to be proactive, use initiative, and anticipate administration needs.
  • A high degree of accurate and speedy data entry skills.
  • Proven ability to prioritise tasks and manage time effectively and efficiently.
  • CRM experience would be beneficial, but not essential.

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