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Beverage Operations Manager

1 week ago

Auckland, Auckland, New Zealand So Full time

**Job Overview**

As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and leading the bar staff in maintaining a high level of efficiency and standards.

**Key Responsibilities:**

  • Assist the Assistant Bar Manager and Bartenders in running daily operations and maintaining a positive atmosphere.
  • Lead the team in providing outstanding customer service, handling guest inquiries, and ensuring seamless interactions.
  • Collaborate with management to develop and update drinks menus, reflecting our brand identity and current beverage trends.
  • Conduct regular inspections of the bar area and equipment to ensure compliance with Health and Safety regulations.
  • Train and mentor Bartenders and floor staff on mixing techniques, presentation standards, and efficiency.
  • Partner with the Assistant Bar Manager to manage the wine program, bar inventory, including ordering and restocking.
  • Foster a culture of continuous improvement, encouraging innovation and creativity within the team.

**Requirements:

We are looking for an experienced professional with:

  • Previous experience as Head Bartender or Bar Supervisor with strong spirits knowledge.
  • A natural ability to connect with people, possess excellent communication skills, and be confident behind the bar.
  • A willingness to learn, grow, and adapt to changing situations.
  • The right to live and work in New Zealand.

**What's in it for you?**

Staff meal provided per shift

International accommodation and retail discounts across various Ennismore & Accor Hotels properties

Family & Friends Hotel Discounts

Opportunities for further development and worldwide career progression within Accor

Annual reward of a free night's accommodation at the hotel with breakfast included