Customer Service Team Member

3 days ago


Hamilton, Waikato, New Zealand The Warehouse Part time

Job Summary

We are looking for a Customer Service Team Member to join our team at The Warehouse. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities

Your key responsibilities will include:

  • Providing outstanding customer service and ensuring customer satisfaction;
  • Maintaining a clean and organized store environment, including restocking shelves and cleaning areas of the store;
  • Working collaboratively with colleagues to achieve sales targets and meet performance expectations;
  • Assisting with online orders, including picking and packing items from the shelves;
  • Following shelf processes to maximize availability and efficiency.

Requirements

To be successful in this role, you will need:

  • Experience in a customer-facing role, such as retail or hospitality;
  • Good communication skills and a positive attitude;
  • A willingness to learn and adapt to new situations;
  • Comfortable standing for extended periods, climbing ladders, and undertaking some heavy lifting;
  • Availability to work flexible hours, including evenings and weekends.


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