Service Manager Leader

1 day ago


Dunedin, Otago, New Zealand Tangram Full time
Overview

Armstrong's is a multi-franchise dealership representing world-class brands. We're seeking an experienced service leader who thrives in a high-performing environment.

Job Description

The role involves building and maintaining strong relationships with customers and stakeholders, driving workshop efficiency, and ensuring an exceptional customer experience.

  • Deliver outstanding customer service with professionalism and expertise
  • Ensure compliance with five distributor standards and manage warranty processes effectively
  • Maintain regular customer contact to enhance satisfaction and identify business growth opportunities
Key Responsibilities
  • Drive success by achieving and exceeding service targets
  • Lead by example in work practices, ethics, and conduct
  • Foster a positive team culture and support the development of staff


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