Retail Sales Manager

7 days ago


Tauranga, Bay of Plenty, New Zealand Michael Hill Full time

About Us

At Michael Hill, we're passionate about celebrating life's meaningful moments with our customers. As a market-leading premium jewellery brand, we offer an exciting opportunity for experienced sales leaders to join our team in the beautiful Bay of Plenty.

Our Company Overview

Since 1979, we've been dedicated to delivering exceptional craftsmanship and timeless style. With stores spanning Australia, New Zealand, and Canada, we're committed to fostering an inclusive workplace and supporting sustainability.

Your Role

We're looking for charismatic sales leaders who can inspire their teams, drive sales, and deliver exceptional results. As an Assistant Store Manager, you'll be responsible for leading high-performing teams, developing leadership skills, and exceeding customer expectations.

What We Offer

  • Leadership Development: Our Retail Operational Leadership (ROL) and Leadership at Michael Hill (LAM) programs equip you with the skills to lead confidently and grow your career.
  • Competitive Rewards: Enjoy a competitive base salary and the opportunity to earn generous incentives through monthly and annual performance achievements.
  • Work-Life Balance: We value your time, offering planned rosters with two consecutive days off and flexibility to adapt when needed.
  • Exclusive Perks: Access team member pricing on our premium jewellery and celebrate life's moments in style.
  • A Collaborative Team: Be part of a supportive, passionate team that works together to achieve milestones and deliver results.

What We're Looking For:

  • Exceptional Sales Skills: You're a natural at building connections, understanding customer needs, and delivering tailored experiences that make every visit unforgettable.
  • Leadership Potential: You have a passion for coaching, inspiring, and achieving results together.
  • Customer-Centric Mindset: Our customers trust us to mark life's most precious milestones. You're committed to exceeding their expectations with every interaction.
  • Team Player: Collaboration and positivity are at your core—you thrive in a team environment and are always ready to support your colleagues.
  • Drive to Succeed: Hitting sales targets and achieving KPIs motivates you, and you lead by example in driving success.


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