Healthcare Navigation Specialist

4 days ago


Auckland, Auckland, New Zealand Cooper University Health Care Full time

About Us
At Cooper University Health Care, we are dedicated to providing extraordinary healthcare services that exceed patient expectations.
We achieve this through our talented professionals who continuously explore clinical innovations and provide access to cutting-edge facilities, equipment, technologies, and research protocols.
Our commitment to employees includes a comprehensive employee benefits program, competitive compensation, attractive working conditions, and opportunities for professional development.

Job Description

  • Patient Navigators play a crucial role in facilitating patient access to physician and radiology services across various disciplines, ensuring seamless interactions between patients, customers, and physicians.
  • Utilize strong multi-tasking skills, technical proficiency, service orientation, effective communication, and a professional demeanor to deliver an exceptional experience to patients, customers, and physicians.

Essential Skills

  1. Strong analytical and problem-solving skills to resolve complex issues efficiently.
  2. Excellent interpersonal and communication skills to effectively interact with patients, customers, and physicians.
  3. Ability to maintain accurate records and meet productivity standards.

Benefits

  • Comprehensive employee benefits program.
  • Competitive compensation.
  • Opportunities for professional development.


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