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Administrative Support Specialist

2 weeks ago

Dunedin, Otago, New Zealand New Zealand Government Full time

**About the Role**

As a key member of our team, you will be responsible for providing friendly, efficient, and professional reception and service support to Te Kaika Wellbeing Hub. This includes managing electronic and paper filing systems, processing internal and external referrals, and supporting the teams with administrative tasks.

**Responsibilities**

  • Provide exceptional customer service to patients, families, and healthcare professionals
  • Manage meeting room bookings and coordinate appointments
  • Process referrals and maintain accurate records
  • Support the team with IT troubleshooting and technical issues

**Requirements**

  • Previous customer service experience
  • Excellent written and verbal communication skills
  • Ability to work well in a team environment
  • High attention to detail and organizational skills

**Company Overview**

We are part of Health New Zealand | Te Whatu Ora, a leading provider of healthcare services in New Zealand. Our mission is to improve, promote, and protect the health of our region through excellent patient care and community engagement.