Omnichannel Ambassador

5 days ago

Tauranga, Bay of Plenty, New Zealand Teleperformance Full time

Job Description
This role involves working as a Game Support Specialist, responding to customer inquiries via email or chat. Your responsibilities will include identifying customer needs, helping them use specific features, and analyzing and reporting product malfunctions. You will also be responsible for updating internal databases and monitoring customer complaints on social media.

Skills and Qualifications
To succeed in this role, you should have strong verbal and written communication skills, basic component isolation and troubleshooting skills, and the ability to multitask. A minimum of 6 months' experience in chat support is required, as well as a passion for online games.

Benefits
This role offers the opportunity to work with a global leader in customer experience, with a range of benefits including flexible working arrangements and opportunities for career development.

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  • Game Ambassador

    5 days ago

    Tauranga, Bay of Plenty, New Zealand Teleperformance Full time

    OverviewTeleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We've been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to bring passion and...