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Service Excellence Specialist

1 week ago

Auckland, Auckland, New Zealand Tangram Full time

Join us at Tangram as a skilled Customer Service Representative and make a real difference in the lives of our customers. With a strong focus on relationship building and customer satisfaction, this role offers a unique opportunity to develop your skills and advance your career.

About the Role

This full-time position involves providing exceptional customer service, resolving issues efficiently, and identifying opportunities to upsell and cross-sell our products. You will work closely with our sales team to achieve business objectives and drive revenue growth.

Key Responsibilities

Develop and maintain strong relationships with customers, responding promptly to their queries and concerns. Collaborate with the sales team to identify sales opportunities and develop strategies to increase revenue. Provide exceptional customer service, ensuring that customers feel valued and supported throughout their interaction with us.