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Service Excellence Representatives

1 week ago

Auckland, Auckland, New Zealand Scentre Group Full time

Welcome to Scentre Group

We're a leading shopping centre owner and operator with a passion for delivering exceptional customer experiences.

As a Service Excellence Representative, you'll be part of our Centre Experience team at Westfield Newmarket, working closely with customers and colleagues to create memorable experiences.

Your key responsibilities will include:

  • Ensuring Customer Satisfaction: Provide clear directions and recommendations to help customers navigate the centre.
  • Building Relationships: Proactively engage with customers to deliver exceptional service and create memorable interactions.
  • Collaborating with Colleagues: Work effectively with team members to resolve customer queries and concerns.

We're seeking individuals who share our passion for delivering exceptional customer experiences and are committed to building strong relationships with our customers.

About Our Culture

We believe in fostering a workplace experience where everyone feels valued, supported, and motivated to realise their full potential.

Join our diverse and inclusive team and be part of creating extraordinary experiences for our customers.