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Commercial Services Coordinator

2 weeks ago

Wellington, Wellington, New Zealand New Zealand Ministry Of Economic Development Full time

About the Role:

We are seeking a skilled Commercial Services Coordinator to join our team at New Zealand Ministry Of Economic Development. This is an exciting opportunity to leverage your technical expertise and customer service skills to drive business success.

The successful candidate will possess a strong understanding of business systems and processes, with excellent communication and problem-solving abilities.

Key Responsibilities:

  • Leverage technical expertise to resolve customer issues and promote Standards NZ products
  • Analyse reports to identify areas for process improvement
  • Manage digital publications, including web-shop management
  • Develop and implement strategies to enhance customer satisfaction and retention
  • Collaborate with internal teams to ensure seamless sales and order fulfilment processes

Requirements:

  • Excellent technical skills in business systems and Microsoft Office products
  • Strong analytical and problem-solving abilities
  • Ability to work independently with minimal supervision
  • At least 3 years' experience in customer-facing roles and business system usage
  • Legal right to live and work in NZ