Senior Sales and Customer Experience Professional
4 days ago
Job Summary
We are seeking a talented Store Manager to join our team at Mons Royale. As a leader in the action and adventure sports industry, we are committed to creating clothing that is good for both people and the planet.
About the Role
The ideal candidate will have proven experience in a senior retail leadership role, with a strong track record of driving sales and leading a team. You will be responsible for developing and implementing retail strategies to drive sales growth and improve customer experience.
Key Responsibilities
- Lead a high-performing team to deliver exceptional in-store experiences and meet business objectives
- Develop and implement retail strategies to drive sales growth and improve customer experience
- Manage store operations, including stock control, cash handling, security, and visual merchandising
- Collaborate with the Regional Manager to implement key retail initiatives and strategies
- Foster a culture of continuous learning and development among your team
Requirements
- Proven experience in a senior retail leadership role with a strong track record of driving sales growth and developing high-performing teams
- Strong problem-solving skills and the ability to think on your feet in a fast-moving environment
- Passion for sustainability, outdoor sports, and the Mons Royale brand mission
- Solid understanding of retail operations, including POS systems, stock management, and customer service best practices
- A proactive, hands-on approach with the ability to build an inclusive and motivated team culture
What We Offer
- Opportunity for Growth: Mons Royale is a fast-growing brand with lots of opportunities for career development, within and outside NZ
- Mountain Town Lifestyle & Flexibility: We value time spent in the mountains and want to enable and encourage our staff to achieve a work/life balance
- We value people and our team: Company culture is important to us, and we're often together in the mountains or catching up for a happy-hour bike ride
- Embracing the entrepreneurial spirit: Being a part of a fast-growing brand means that there's never a dull moment and that you'll likely be involved in a lot of opportunities that may fall outside of your typical job description
- Competitive Salary, Seasonal Product Allowance & Industry Discounts: Get access to Mons Royale gear and discounts across the outdoor industry
- Team Building Activities and Incentives: From staff rides to community events, we believe in fostering strong team connections both in and outside of work
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