Senior Service Designer

2 days ago


Wellington, Wellington, New Zealand NZ Transport Agency Waka Kotahi Full time

Dream Big: Shape Land Transport Futures

Principal Business Analyst - A Strategic Role

As Principal Business Analyst, you will play a pivotal role in ensuring a holistic, human-centred approach to enterprise analysis in designing and delivering business and customer change.

This involves applying significant enterprise analysis expertise to shape insights and new or improved service propositions, co-designing innovative solutions in line with human-centred design practices and organisational goals.

About This Opportunity

  • This is a newly created fixed-term position (18 months) within the Corporate Capability and Support group, offering plenty of growth opportunities and the chance to showcase your skills enterprise-wide.
  • You will work on a key enabling programme aimed at improving investment decisions for NZTA, by creating the ability to identify location, scale, and timing of land transport problems more easily, and consider best interventions to resolve these issues.
  • You will bring together all evidence needed to support quality land transport planning and investment decisions, enabling a common understanding of insights available to better understand impacts of decisions and optimise investments.

About Us

CSS delivers shared support services across NZTA, leads improvements in corporate and commercial capability, and drives organisational efficiency and effectiveness.

Our benefits include 5 weeks annual leave, annual flu vaccinations, health checks, and eye tests, along with a well-being initiative and service recognition programme.



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