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Senior Service Designer Lead

1 week ago

Wellington, Wellington, New Zealand Kiwirail Freight Full time

**Company Overview**

KiwiRail Freight is committed to connecting New Zealanders sustainably, driving economic growth, and ensuring vital freight services run smoothly.

We strive to create stronger connections and a better New Zealand through sustainable operations and community well-being.

We empower our people to contribute their best by fostering a diverse, inclusive, and supportive workplace.

This role offers the opportunity to lead a high-impact initiative that will leave a lasting legacy at KiwiRail Freight.

**Job Responsibilities**
  • Drive business value through innovative, human-centric design principles
  • Enhance customer experience through streamlined operations and efficient processes
  • Leverage technical insights to inform business decisions and drive strategic growth
  • Build a culture of learning and innovation within the business analysis and service design teams