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Application Services Manager

2 weeks ago

Queenstown, New Zealand Synapxe Full time

**Job Overview**

Synapxe requires a seasoned Application Services Manager to deliver top-notch application support to its users. This individual will employ a systematic approach to identify, analyze, and solve user-reported issues, ensuring seamless application functionality.

**Key Duties**

  • Lead and manage application support activities
  • Analyze and troubleshoot complex technical issues
  • Collaborate with cross-functional teams to drive resolution and improvement

**Essential Qualifications**

Candidates must possess a minimum of 5-6 years' experience in software development, implementation, and maintenance, coupled with a Bachelor's degree in Computer Science or related field. ITIL v3/v4 certification and strong service management skills are also required.