Application Support Specialist

7 days ago


Queenstown, New Zealand Synapxe Full time

Job Overview:

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The Synapxe team seeks a skilled Application Support Analyst to fill this critical role. This position involves providing comprehensive application support to users, analyzing complex technical issues, and collaborating with cross-functional teams to drive efficient issue resolution.

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Main Responsibilities:

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  • Offer expert application troubleshooting and on-site support services.
  • Diagnose and resolve technical problems using structured analytical methods.
  • Collaborate with colleagues to achieve prompt and effective issue resolution.

Requirements:

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  • Significant experience in IT system development, implementation, and maintenance (min. 5-6 years).
  • Computer science or related technical degree (diploma or bachelor's).
  • Background in technical/application support on multiple platforms (1-3 years).
  • Familiarity with IT industry environment and business needs.


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