Clearance Operations Coordinator

4 days ago


Auckland, Auckland, New Zealand Fedex Full time

Company Overview

FedEx is a global leader in express transportation and logistics, providing innovative solutions to connect the world. Our commitment to people, service, and profit has made us one of the most admired companies in the industry.

Job Description

We are seeking a skilled Customs Clearance Representative to join our team. As a key member of our operations team, you will play a critical role in ensuring the efficient and compliant movement of international shipments through customs processes.

Responsibilities:

  • Coordinate and facilitate customs clearance activities, ensuring adherence to regulations and providing exceptional customer service
  • Manage the end-to-end customs clearance process for import and export shipments, ensuring compliance with local and international customs regulations
  • Review customs documentation, including invoices, bills of lading, packing lists, and import/export permits
  • Collaborate closely with customers to gather necessary information, resolve inquiries, and address customs-related issues

Requirements:

  • Previous experience in customs clearance operations, preferably within the logistics or freight forwarding industry
  • Knowledge of New Zealand customs regulations, procedures, and trade compliance requirements
  • Proficient in using customs clearance software and online customs portals (e.g., Integrated Cargo System - ICS)
  • Excellent attention to detail and analytical skills to review and validate customs documentation
  • Strong interpersonal and communication skills to interact effectively with customers, colleagues, and government agencies

Benefits

We offer a comprehensive benefits package, including competitive salary, health and wellness programs, employee assistance, and rewards and recognition programs. At FedEx, we value our people and are committed to creating a diverse, equitable, and inclusive workforce.



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