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Service Excellence Manager

1 week ago

Hamilton, Waikato, New Zealand Hamilton City Council Full time
Key Responsibilities
In this role, you'll have the opportunity to shape the future of our aquatic facilities and deliver high-performing results. Key responsibilities include:
  • Developing and implementing business growth strategies to drive revenue and improve customer satisfaction
  • Analyzing sales data and developing insights to inform business decisions
  • Collaborating with our marketing team to optimize sales funnels and drive revenue growth
  • Leading a high-performing team to deliver exceptional customer service and achieve business objectives