Client Experience Associate
2 days ago
Noel Leeming is seeking a Client Experience Associate to join our team
In this role, you'll have the opportunity to work closely with our sales teams to deliver exceptional customer experiences.
Your key responsibilities will include:
- Assisting customers at the counter with payment inquiries and resolving any issues that may arise.
- Supporting sales teams by answering product-related questions and providing guidance on services.
- Proactively addressing and resolving customer concerns in a professional and courteous manner.
- Performing administrative tasks as needed.
To succeed in this role, you'll need:
- Strong interpersonal skills and the ability to remain calm under pressure.
- Friendly phone manner and excellent written and verbal communication skills.
- Ability to quickly learn computer systems and a genuine interest in technology.
- A positive attitude and a passion for helping others.
We value our employees and offer a range of benefits, including a Team Card discount card, Here for Good Leave, Birthday Leave, and access to confidential counseling through Benestar.
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