Retail Operations Director

2 days ago


Christchurch, Canterbury, New Zealand Farmlands Full time

Company Overview

Farmlands - Te Whenua Taroa is a proud Kiwi-owned company that has been serving the needs of New Zealand farmers and growers for decades.

With an extensive network of over 80 retail stores nationwide and an annual turnover of more than $2.3 billion, we are one of the largest farming co-operatives in the country.


About the Role

We are currently looking for a talented individual to join our team as Regional Manager – Retail, responsible for leading our South Island northern area retail network.

This exciting opportunity offers the chance to make a real impact on our business, working closely with our General Manager Retail to drive business objectives and develop strategic plans.


Key Accountabilities

  • Leading a team of retail professionals to deliver exceptional customer service and drive sales growth.
  • Collaborating with store managers to develop and implement effective operational strategies.
  • Maintaining a deep understanding of key metrics of sales and store performance, leveraging data to inform business decisions.
  • Building and maintaining strong relationships with stakeholders, including suppliers, farmers, and community groups.

Requirements

  • A proven track record of successful retail leadership experience, preferably in a big box retailer.
  • Strong focus on customer satisfaction, operational efficiency, and retail optimisation.
  • In-depth knowledge of retailing, including sales, marketing, and merchandising principles.
  • Excellent communication, stakeholder management, problem-solving, negotiation, and presentation skills.
  • Ability to work collaboratively with cross-functional teams and drive organisational change.

Benefits

  • Competitive remuneration package.
  • Sick leave from Day 1.
  • Paid birthday leave.
  • Access to training and professional development opportunities.
  • Staff discounts at Farmlands Retail Stores.
  • Additional support for parents, including fully paid parental leave and partner's leave.


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